What you ask most about our Terms and Conditions
You must be of legal age in your jurisdiction and meet eligibility requirements that depend on local law where you live. At signup, you confirm you're not restricted by any gambling laws in your region and that all information you provide is accurate and truthful.
Deposits must come from a payment method or account registered to the name on your daya4d slot profile. If we detect a mismatch between your deposit source and your account holder name, we'll hold the funds pending verification. This protects you from fraud and keeps your withdrawals compliant.
Withdrawal limits depend on your account history and verification status. Once you've passed identity verification, standard withdrawals via DANA, OVO, GoPay and QRIS can be requested anytime. Limits are shown in your Account Settings under Withdrawal Rules; contact support if you want clarification.
After we approve your withdrawal request (usually within one hour during business hours), funds are sent to your payment method. DANA, OVO, GoPay and QRIS typically deposit within 5–15 minutes; bank transfers may take 1–2 business days depending on your bank.
Minor breaches—such as using an outdated payment method or providing incomplete information—trigger an account warning and a request to correct the issue. Serious breaches, like deposits from stolen accounts or use of VPNs to bypass regional restrictions, result in account suspension and fund forfeiture, where local law permits.
Yes. Go to Account Settings, select Close Account, and follow the prompts. We'll cancel future access, but retain your transaction history and any residual balance for 30 days in case you recover your credentials. After 30 days, unclaimed funds are handled per local regulation.
Report disputes to our support team via live chat, email or WhatsApp within 30 days of the transaction. Provide your account email, transaction ID and a clear description of the issue. We investigate and respond within 7–14 days with a resolution or next steps.
